Sunday, December 14, 2008
Retail Fail Redux
James got this guy; I didn't. Other than these straight-to-Anodyne-anecdotes, both stores have been busy, friendly places lately.
ME: Hi there.
HIM: History.
ME: Huh?
HIM: History section.
ME: Sure, this way. Here.
HIM: [mumble]
ME: Don't mention it.
HIM: I'm looking for a book called [OBSCURE TITLE].
ME: Never heard of it. Who wrote it?
HIM: Well, I don't know the author!
ME: I'd be happy to look it up for you.
HIM: You won't find it on your computer.
ME: It's not on Amazon?
HIM: No.
ME: It's not on Google?
HIM: No.
ME: Does it exist?
HIM: Well, I think it does.
ME: Let me know how that works out for you.
And while we're on the topic, wandering in the door and barking out a single word without any supporting context -- "Ishmael!" "History!" "Vampires!" "Germs!" etc. -- just makes it seem like you have Tourette's, and automatically decreases my hard-working staff's helpfulness.
Also, my very favorite Christmas phone call, the one I take every year like clockwork:
LOST GUY: What signed Tolkien books do you carry?
CJB [deep breath; ten-count; perky]: Sorry, we don't have any in right now!
LOST GUY: Why is that?
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